Contact Us

Savings & Investments

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If you have a general enquiry, and you are logged on to Online Banking, you can send us a 'Secure Message'.  Alternatively, you can also contact us email. Please remember, if emailing, not to include any account related information for security purposes.

To help us respond to your call more efficiently, please call the most appropriate number from the list below.

For contact about:


Opening times:

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Managing your Savings account

0845 609 0014

Automated Telephone Banking:

24 hours a day, 7 days per week

Speak to an advisor:

7am - 11pm Mon - Sat
8am - 10pm Sun

Managing your ISA & investment accounts

0845 600 0181

8am - 6pm Mon - Fri
8am - 4pm Sat

For contact about:


Opening times:

Applying for a new bond account

0800 092 2212

8am - 9pm Mon - Fri
8am - 4pm Sat

Applying for a new ISA account

0800 587 2764

Applying for a new investment

0845 604 8039

Applying for an e-Saver or instant
access account

0800 032 4601

Applying for a reward or branch
savings account

0845 032 4604

For all other savings accounts
including our accounts for children

0800 389 9875

Premium Investments

0845 605 5600

8am - 8pm Mon-Fri
9am - 5pm Sat

Santander Shareholder Account
(Sales and service)

0871 384 2000

8.30am - 5.30pm Mon -Fri
9am - 1pm Sat

*Call charge information