Credit Cards FAQs

Below are the most commonly asked questions about Credit Cards.

> How do I check the progress of a recent Credit Card application?

> How do I pay off my credit card?

Contact Us

If you still can't find the answer you are looking for, you can contact us by telephone or find your nearest Santander branch.

For general enquiries, you can also contact us by email. Please remember not to include any account related information for security purposes.

How do I pay off my credit card?

You can make a payment in a number of different ways. You can pay online direct from your account by quoting:

Sort Code: 09-00-99
Account Number: 01000007
Reference: Your Credit Card Account number

You can send a cheque, payable to the primary cardholder, followed by your card number (for example: Mrs Smith 5286 8901 2345 6789) to:

Clearing Centre

Santander Cards Limited

Bridle Road


L30 4GB

Please remember to write your Credit Card account number on the back of the cheque.

You can pay at any Santander branch by cash or cheque, using the payment slip at the bottom of your statement.